WALLPAPER FAQ

How are your wallcoverings made?

Each design starts as a painting and is made with love in our art studio. Original paintings are scanned and contrived into repeat patterns. Wallcoverings are digitally printed in the USA using non-toxic, water-based inks containing no solvents or heavy metals. The paper is untrimmed, giving wallpaper hangers more control when matching seams. All of our wallpapers have a Class A fire rating.

What are your lead times?

All our wallcoverings are print to order with a 4-6 weeks lead time. We offer a RUSH option of two weeks that includes a fee of $325.

How do I know how much paper to order?

We highly recommend you consult a wallpaper hanger to determine the necessary yardage. Please note our wallpaper is sold by the linear yard (not by the roll). You can find the wallpaper specs on the back of each printed sample and in the product details section on the website.

Do you have a minimum order?

Yes, we have a 5-yard minimum for wallpaper orders.

Do you offer trade pricing?

Yes, designers receive exclusive trade discounts on wallpaper & textiles as well as free samples. Please register for a trade account here.

Do you offer custom colors or grounds?

Yes, we can customize most of our designs. We can print a strike-off in your custom color for a fee of $155. Please email us at hello@annjacksonart to tell us more about your exciting color change.

Do you print commercial-grade wallpaper?

Yes, all of our designs can be printed on Type II. Please email us, hello@annjacksonart, for more details.

SHIPPING

All wallcovering & textile yardage orders will ship UPS ground unless you notify us that you need your order sooner. Once your order ships, you will receive the UPS tracking number.

All sample orders will ship USPS.

TEXTILES FAQ

How are your textiles made?

Our textiles are print to order and digitally printed in the USA.

What are your lead times?

Textile lead times are ten business days plus transit.

Do you have a minimum order?

No, we accept orders as small as one yard.

What grounds do you offer?

We only offer our designs on 100% linen, heavyweight 11 oz. Optic White.

RETURN POLICY

All wallcoverings and textiles are print to order. They are produced and cut precisely for your project. Therefore, all sales are final.We do not accept returns or exchange orders unless the product is damaged during shipping or if there is a defect in the product. You must make a claim within 14 days after receipt. Please get in touch with hello@annjacksonart.com should you have a claim.

SHIPPING

All wallcovering & textile yardage orders will ship UPS ground unless you notify us that you need your order sooner. Once your order ships, you will receive the UPS tracking number.

All sample orders will ship USPS.